• Meenakshi Manor ,1st Floor, 58/31,3rd Lane North Beach Road,Chennai – 600001.
  • Mon - Sat: 8am - 5pm
  • +91 9176181333

Custom Clearance

Customs Clearance Chennai

Since 1995 Govt. Recognised Customs House Agent
AEO Certified

Expert Customs Clearance Agents in Chennai

Avoid costly delays and ensure full compliance with Arrow Shipping—your licensed Customs House Agent in Chennai since 1995. Whether you're importing or exporting via Chennai Port or Airport, our experienced, AEO-certified team ensures fast, hassle-free customs clearance for every shipment.

The Arrow Shipping Advantage for Chennai Customs

Deep Local Knowledge

With nearly three decades of on-ground experience at Chennai Port and Airport, our team navigates local customs procedures with precision—helping you avoid unexpected delays and clearance issues.

Meticulous Documentation

From Bill of Entry filing to license validations, every document is handled with care and accuracy to ensure 100% regulatory compliance and minimize the risk of penalties.

Proactive Problem Solving

We don’t wait for problems—we anticipate them. Our seasoned team addresses issues before they escalate, keeping your supply chain smooth and uninterrupted.

Our Complete Customs Clearance Services

Import Customs Clearance

Whether you're bringing in medical equipment, machinery, raw materials, or electronics, we handle your import clearance from start to finish. We ensure correct HS code classification, documentation accuracy, and coordination with Chennai customs, avoiding demurrage and detention costs.

Export Customs Clearance

Our export clearance solutions cover everything from documentation (like shipping bills and SDFs) to customs coordination and port facilitation. We support both air and sea exports, ensuring timely clearance and global compliance for your outbound shipments.

Tariff & Duty Consultation

With our in-depth knowledge of India’s customs laws and duty structures, we help you classify your goods correctly and identify eligible exemptions, concessional rates, or FTAs—saving you money while staying compliant.

Handling Specialised Cargo

Arrow Shipping has experience in clearing a wide variety of specialised cargo, including oversized machinery, temperature-sensitive goods, hazardous materials, and high-value medical devices. We coordinate all required NOCs, licenses, and port inspections.

Full Documentation Management

From Bill of Entry to final out-of-charge, our team manages every document required for smooth customs clearance. We ensure filings are done correctly, on time, and fully aligned with Chennai Customs' procedures and system (ICEGATE, SWIFT, etc.).

Our 4-Step Customs Clearance Process

1
We Review Every Detail Before Filing

Our experienced documentation team thoroughly vets your commercial invoice, packing list, license copies, and supporting certificates—ensuring accuracy and preventing rejections or re-filings at Chennai customs.

2
We Classify & Strategize

Using our tariff expertise, we correctly classify your goods under the right HS code, apply relevant exemptions or concessional rates, and advise on duty savings through FTAs or project imports (if applicable).

3
We Are On Ground at Customs

Arrow Shipping’s licensed team is physically present at Chennai Seaport and Airport, coordinating directly with customs officers, port terminals, and inspection staff—ensuring real-time updates and faster resolution of queries or examinations.

4
We Deliver Full Clearance & Paperwork

Once cleared, we provide the final Out of Charge, duty payment challans, and relevant reports. Our coordination extends until your cargo reaches your facility or warehouse—no gaps, no loose ends.

Trusted by Chennai's Leading Importers & Exporters

The best importers and exporters in Chennai trust us.

"We used to be afraid when things came to Chennai. It's just... simple since we began dealing with Arrow Shipping. The staff is always one step ahead, the communication is superb, and we haven't had any delays that we didn't see coming. We're very happy about it.

— Anand Krishnan, Head of Operations for a large electronics wholesaler


Chennai Customs Clearance FAQs

  • What is the role of a Customs House Agent (CHA)?
    A CHA is licensed by Indian Customs to assist importers and exporters with documentation, filing, cargo examination, and clearance at ports. At Arrow Shipping, we act as your official liaison with customs, ensuring full compliance and smooth cargo movement.
  • How are customs duties calculated in India?
    Customs duty is calculated based on the assessable value of the goods (CIF value), plus Basic Customs Duty (BCD), IGST, Social Welfare Surcharge, and any applicable anti-dumping or safeguard duties. We help you determine accurate classifications and applicable exemptions to optimize your costs.
  • What is an IEC number, and why is it required?
    An Importer Exporter Code (IEC) is a 10-digit number issued by DGFT, mandatory for conducting international trade from India. Without an IEC, customs clearance cannot proceed. We can assist in obtaining or verifying your IEC.
  • Do I need any special licenses or NOCs for my cargo?
    Certain goods—such as medical devices, electronics, chemicals, and food items—require licenses or No Objection Certificates from regulatory bodies like CDSCO, WPC, FSSAI, or AQCS. We help identify and arrange the necessary clearances for your goods in advance.
  • Can you help with duty exemptions under Free Trade Agreements (FTAs)?
    Yes. If your goods are eligible under FTAs like ASEAN, India-Korea CEPA, or India-Japan CEPA, we help apply the correct HS code, prepare COO documentation, and ensure the duty benefit is correctly reflected in your Bill of Entry.
  • What happens if customs raises a query or examination is ordered?
    Our team is on-ground at Chennai Port and Airport to handle customs queries, coordinate inspections, and respond promptly to any objections—minimizing delays and avoiding unnecessary penalties

Ensure Your Shipments Clear Customs Without Delay

Ready to move your cargo without complications? Contact our Chennai customs clearance experts today for a free, no-obligation consultation tailored to your shipment.

Get a Customs Clearance Quote

Ensure Your Shipments Clear Customs Without Delay

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